Applicability

This policy applies to all physical home goods purchased from rintegration.shop, including decorative pieces, storage solutions, and kitchen gadgets. Digital products (if any, e.g., home organization guides) are sent via email and not subject to shipping rules.

Shipping Destinations

  • We ship to all 50 U.S. states, including Alaska, Hawaii, and Puerto Rico.
  • International shipping (e.g., Canada, Europe) is not available at this time. Orders placed with non-U.S. addresses will be canceled, and a full refund will be processed within 2 business days of cancellation.

Processing Time

  • Orders are processed and shipped within 2–3 business days of purchase (excluding weekends, holidays, and peak seasons like back-to-school or holiday gifting).
  • During high-demand periods (e.g., Black Friday, pre-holiday home prep sales), processing may take 4–5 business days. We will email you with a tracking number and status update if there is a delay of more than 3 days—especially for time-sensitive items like kitchen gadgets needed for holiday cooking.

Shipping Methods & Costs

We partner with USPS and UPS for reliable delivery, with special packaging for fragile items (e.g., decorative vases, glass storage containers) and secure handling for kitchen gadgets (e.g., protecting slicer blades, sealing silicone sprayers). We offer two shipping options to fit your timeline:
Shipping Method Delivery Time Cost
Standard Shipping 3–5 business days Free for orders over $50; $4.79 for orders under $50
Expedited Shipping 1–2 business days $9.49 (no minimum order value)
Note: Delivery times are estimates—delays may occur due to weather, carrier volume, or remote locations (e.g., rural Alaska). Heavy or oversized items (e.g., large storage bins, bulky decor) may have slight shipping surcharges, which will be reflected at checkout.

Shipping Confirmation & Tracking

  • Once your order ships, we will email you a tracking number (from USPS or UPS) and a direct link to monitor delivery status. This is especially helpful for fragile items, as you can track their progress and plan for receipt.
  • Tracking information may take 24 hours to update in the carrier’s system—please allow this timeframe before contacting us about missing or inactive tracking links.

Address Changes & Cancellations

  • You may update your shipping address or cancel your order within 12 hours of purchase by emailing house@rintegration.shop with your order number and new details (for address changes) or cancellation request.
  • After 12 hours, we cannot guarantee address changes or cancellations (as orders may already be packed or shipped). If a package is delivered to the original address, we are not responsible for rerouting, reshipping, or refunding the order.

Lost, Damaged, or Undelivered Orders

  • Lost/Undelivered: If your package is marked “delivered” but not received, first check with your local carrier office, neighbors, or building management (for apartments/condos). If confirmed lost, email us within 7 days of the expected delivery date—we will either resend the home good (e.g., a replacement vegetable slicer, new decor) or issue a full refund (your choice).
  • Damaged in Transit: If items arrive damaged (e.g., a cracked vase, a bent slicer, a leaking silicone sprayer), take clear photos of the package and damaged item, then email them to house@rintegration.shop within 48 hours of delivery. For fragile decor or broken gadgets, we will send a replacement at no cost or issue a full refund—no return required for severely damaged items.

Contact Us

For shipping inquiries (tracking updates, delayed packages, damaged items), email house@rintegration.shop. Our team prioritizes resolving shipping issues quickly to get your home goods to you—whether you need a kitchen gadget for meal prep or decor for a gathering.