Overview

Resources Integration LLC’s refund and return policy lasts 25 days—a timeframe that lets you inspect home goods (decor, storage, kitchen gadgets) while maintaining product quality for resale. If 25 days have passed since your purchase, we cannot offer a full refund or exchange.
To be eligible for a return, your item must be unused, undamaged, and in its original packaging—with all tags, manuals, or accessories intact. Examples include:
  • Unopened decorative pieces (vases, wall art) with no scratches, dents, or signs of handling.
  • Sealed storage solutions (stackable bins, drawer dividers) that retain their original shape and packaging.
  • Unused kitchen gadgets (foldable microwave covers, silicone oil sprayers, meat thermometers) with no food residue, wear, or missing parts.

Non-Refundable Items

  • Products that have been used, modified, or damaged after delivery (e.g., a used vegetable slicer, a scratched decorative vase).
  • Gift cards for rintegration.shop purchases.
  • Final sale items (marked “Non-Returnable” on the product page, e.g., discounted kitchen gadget bundles, clearance decor).
To complete your return, you must provide a receipt or proof of purchase (e.g., order confirmation email, packing slip). Do not send products back to the manufacturer—all returns must be shipped to our Resources Integration LLC address.

Partial Refunds

Partial refunds are granted only in specific scenarios related to product condition:
  1. Items with obvious signs of use (e.g., a food-stained silicone sprayer, a bent storage bin, a used meat thermometer).
  2. Products not in original condition, damaged, or missing parts (e.g., a wall art set missing one piece, a slicer with a broken blade) for reasons not due to our shipping error.
  3. Items returned more than 25 days after delivery.

Refund Process

  1. Receive & Inspect: Once we receive your returned home good at our facility, we’ll send you an email to confirm receipt. Our team will inspect the item for eligibility within 3–5 business days.
  2. Notify Decision: We’ll email you to approve or reject your refund—rejections will include a clear explanation (e.g., “Kitchen gadget shows signs of use”).
  3. Process Refund: If approved, your refund will be processed within 5–7 business days. A credit will automatically be applied to your original payment method (credit card, debit card, or digital wallet).

Late or Missing Refunds

If you haven’t received your refund after the processing period:
  1. First, check your bank account or payment app—financial institutions often take 3–5 extra days to post refunds.
  2. Contact your credit card company or bank to ask about pending transactions (refunds may show as “pending” before being fully posted).
  3. If issues persist, email us at house@rintegration.shop with your order number, refund request date, and a screenshot of your payment statement (if available).

Sale Items

Only regular-priced home goods may be refunded. Sale items (e.g., discounted storage bins, clearance kitchen gadgets, or limited-time decor bundles marked “Final Sale”) cannot be refunded or exchanged.

Exchanges

We only replace items if they are defective or damaged (e.g., a non-functional meat thermometer, a cracked vase, a leaky silicone sprayer) and the issue is not due to user error. To request an exchange for the same item:
  1. Email house@rintegration.shop with your order number, clear photos of the defective/damaged part, and a brief description of the issue (e.g., “Microwave cover arrived with a torn fold”).
  2. Ship the defective item to our return address:
     

    Resources Integration LLC

     

    107 Rideout Rd

     

    Hollis, NH 03049-6113

     

    USA

Gifts

  • If the home good was marked as a gift when purchased and shipped directly to you, you’ll receive a rintegration.shop gift credit for the item’s value once we process the return. A digital gift certificate will be emailed to you within 3 business days of receiving the returned item.
  • If the gift giver had the order shipped to themselves first (to hand-deliver later), we’ll send the refund to the gift giver’s original payment method. The gift giver will be notified of the return via email.

Shipping Returns

To return your home good:
  1. Mail the item to our return address (listed above in the “Exchanges” section).
  2. You are responsible for covering return shipping costs. These costs are non-refundable—if your refund is approved, the cost of return shipping will be deducted from your refund amount.
  3. For fragile items (e.g., decorative vases, glassware) or high-value gadgets, we recommend using a trackable shipping service (e.g., USPS Priority Mail with tracking) or purchasing shipping insurance. Resources Integration LLC cannot guarantee we will receive items sent without tracking.

Need Help?

For questions about returns, refunds, or defective home goods, contact us at house@rintegration.shop. Our team responds to all inquiries within 2 business days to help resolve issues for your home organization and cooking needs.